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Proven Impact of Microsoft Copilot Studio

353 % ROI
Over three years with Copilot Studio
20 % lower costs
Reduced operating spend
800 hours saved
Less time on manual, repetitive work
40 % fewer errors
AI agents improve reporting accuracy
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What is Copilot Studio?

Microsoft Copilot Studio allows you to build your own agents (AI assistants) that can pull real information from across your business. It connects to your data in Microsoft 365 and other systems like CRM or HR tools, so your agents can answer questions with facts, not guesses.

It’s a simple way to bring AI into everyday work. By combining low-code tools with Generative AI, Copilot Studio helps teams automate routine tasks and improve the experience for both customers and employees.

Why choose Copilot Studio?

Build agents that fit your business

Create AI assistants that work the way your teams do. With Microsoft Copilot Studio, you can design agents that handle real tasks (from employee onboarding to customer queries) using secure, low-code tools inside your Microsoft environment.

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Where Copilot Studio Delivers Real Value

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Customer support

Handle FAQs, returns, and product queries automatically – no more long wait times or clogged inboxes.

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Employee support

Answer HR questions, surface key policies, and guide new hires – freeing up your people team to focus on high-impact work.

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Sales & marketing

Use agents to summarise leads, draft outreach, and prepare account insights – freeing teams for higher-value work.

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Operations

Automate routine approvals, surface real-time insights, and streamline internal processes – all without disrupting your existing workflows.

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Finance

Reduce manual reporting, track exceptions, and speed up reconciliation using agents trained on your internal data.

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HR & training

Support onboarding, answer routine HR queries, and help new hires get up to speed quickly.

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“The value we have gained from the solution is far greater than we ever thought possible”

“Bespoke were able to turn a very manual, laborious process into something very simple and easy to use. The value we have gained from the solution is far greater than we ever thought possible.”

Ian Spence
Group Strategic Development Manager

Microsoft Copilot Studio Services

Copilot Studio Consultancy

Clarity, direction, and practical strategy

  • Our Microsoft Copilot Studio services start with understanding what matters most to your organisation. We’ll assess your current setup, identify opportunities, and shape a roadmap that shows the advantages of choosing Copilot Studio for your business.

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Copilot Studio Development

From idea to intelligent copilot

  • Our experienced Copilot Studio developers create secure, scalable agents that connect with your Microsoft 365 environment. We combine low-code tools, data integration, and best-practice Copilot Studio development to deliver real-world solutions faster.

Agents in 8

Prove the value fast

  • An eight-day sprint to design and launch your first Copilot Studio solution. It’s the quickest way to demonstrate measurable results — structured to scale confidently across your organisation.

Learn About Agents in 8
Copilot Studio

Copilot Studio Development

Bring AI into everyday work by combining low-code tools with Generative AI. Copilot Studio Agents help teams automate routine tasks and improve the experience for both customers and employees.

See what Copilot Studio Agents can do for you

Bring your Copilot plans to life with expert support from our Copilot Studio specialists.

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Advantages of Microsoft Copilot Development

Reduce Costs

Automate repetitive work and streamline manual processes to cut operational costs and free teams for higher-value tasks.

Contextual, Accurate Responses

Copilot Studio agents use your business data — delivering reliable, tailored answers based on real information, not assumptions.

Automation That Scales

From simple workflows to complex business processes, automation grows with your needs across Microsoft 365 and connected systems.

Continuous Improvement

Built-in analytics help you track performance, learn from every interaction, and refine your agents for even better results.

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Other technologies

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Microsoft Fabric

powerapps (1)

Power Apps

Power Automate_Small

Power Automate

Power Bi_Small

Power BI

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Power Pages

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Our Process for Microsoft Copilot Studio Projects

A clear, structured approach that gets your agents live quickly and keeps them running smoothly.

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1. Establish Requirements

We start by understanding your goals, systems, and data — identifying where Copilot Studio can make the biggest impact.

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2. Specification

Next, we define your copilot’s scope and capabilities, aligning technical detail with real business outcomes.

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3. Timeline

You’ll get a clear delivery plan — transparent, structured, and built around your team’s availability.

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4. Coding & Development

Our Copilot Studio developers design, build, and test your agents using secure low-code tools integrated with Microsoft 365.

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5. Delivery

We deploy your solution and ensure it performs as expected — with full testing and user feedback.

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6. Ongoing Support

Once live, we stay involved. From optimisation to training, our Copilot Studio specialists help you scale confidently.

Microsoft Copilot FAQs

Yes. With over 1,100 prebuilt connectors, Copilot Studio integrates with Microsoft 365, Dynamics, Azure, and third-party platforms, so your agents can use live, accurate business data.

Absolutely. Because it’s part of the Microsoft ecosystem, it meets enterprise-grade standards for security, governance, and data privacy – giving IT full visibility and control.

It depends on what you need. ChatGPT is great for general conversation or creative writing, but it’s not designed for enterprise use. Data entered into public models can pose security and compliance risks.

Copilot Studio is built for productivity inside the Microsoft 365 ecosystem. It combines the power of generative AI with secure data handling, governance controls, and integration across apps like Word, Excel, and Teams. In short, Copilot keeps your data where it belongs – within your organisation.

Microsoft Copilot is built into Microsoft 365 apps like Outlook, Word, and Excel. It helps individuals work faster by drafting text, summarising information, and managing everyday tasks.

Microsoft Copilot Studio goes a step further. It’s the platform businesses use to create custom agents and automated workflows tailored to their own data, processes, and systems.

Copilot Studio enables more natural conversations through contextual awareness capabilities. Slot-filling abilities avoid repetitive questions and ensure your chatbot intelligently remembers prior conversations and website pages visited, before initiating the chat.