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What is Copilot Studio?

Copilot Studio is a digital replication of an employee created within a software program. Scripted rules and, Microsoft AI chatbots provide automated service and guidance to customers.

Copilot Studio enables your employees to answer questions in a quick and personalised manner, boosting employee productivity and saving your company both time and money.

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Are AI powered copilots able to behave like humans with customers and employees?

Copilot Studio enables more natural conversations through contextual awareness capabilities. Slot-filling abilities avoid repetitive questions and ensure your chatbot intelligently remembers prior conversations and website pages visited, before initiating the chat.

Benefits of Copilot Studio

Fast and easy

Build AI powered copilots faster, easier – reduce the effort needed to build and maintain generative AI by 80%

Collaborate

Business users can start solving problems while partnering with pro developers to incorporate advanced functionality.

Track critical KPIs

Securely scale Microsoft AI chatbot development across your organisation in the cloud with built in analytics, it automatically tracks critical KPIs and a unified admin centre.

Multi-functional

Utilise the broader Power Platform and Microsoft cloud to build multi-functional experiences across Microsoft Teams, Dynamics 365, and Azure.

Copilot Studio

Copilot Studio Consulting Services

Deliver rich, personalised AI chatbot conversations to resolve customer issues quickly using the best possible solution with Microsoft Copilot Studio.

See what Copilot Studio can do for you

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Enrich your self-service experiences with AI chatbots

70% reported a reduction in call, chat and/or email after implementing AI powered bots with Copilot Studio.

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Other technologies

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Power Apps

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Power Automate

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Power BI

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Power Pages

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Our Process

We strive to deliver excellence in all we do, and to do that, a smooth workflow is key.

1.
Establish Requirements

We chat through your needs, challenges and goals in detail and define KPI’s and metrics which need to be tracked.

2.
Specification

Using the insights gained, we will create a detailed brief of your requirements which will form the basis of the project.

3.
Timeline

Once the specification has been agreed, and end-user requirements are understood, we will provide you with a full project timeline which will include the cost breakdown.

4.
Coding & Developing

Initial designs and wireframes are created, after which full development will commence. We take pride in providing the highest quality output.

5.
Delivery

Following an intense period of testing, we will present you with your solution, ensuring full operational training is provided.

6.
Ongoing Support

We believe in being there beyond solution delivery, that’s why we’re committed to providing you with expert ongoing support.